Support
Need help with Pin Factory?
For gameplay questions, technical issues, purchase concerns, or privacy requests, email support with your device model, iOS version, app version, and a short description.
Support topics
A screenshot or short screen recording is helpful when the issue is visual or hard to reproduce.
- Progress and gameplayQuestions about upgrades, contracts, offline earnings, prestige, or factory systems.
- Technical issuesCrashes, layout problems, notification issues, purchase concerns, or unexpected behavior after an update.
- Privacy and dataRequests related to app data, privacy, or developer support communication.