Support

Need help with ScanKit?

For scanning, export, file, purchase, or privacy questions, email support with your device model, iOS version, app version, and a short description.

Support topics

When reporting a scanning issue, include whether it happens with one document or every document.

  • Scanning and croppingCapture quality, edge detection, page ordering, or camera behavior.
  • Files and exportsPDF creation, JPEG or PNG output, saved documents, sharing, or missing files.
  • Purchases and privacySubscription questions, App Store purchase concerns, or privacy/data requests.